Requesting an Inventory Adjustment/Investigation through TDX

Request an inventory adjustment or report an inventory discrepancy that requires investigation from the Materials Management Team through TDX.

Purpose: Request an inventory adjustment or report an inventory discrepancy that requires investigation from the Materials Management Team through TDX.

 

Accessing the Ticket Request in TDX

1. You can submit a ticket here: Inventory Adjustment Ticket Request
   1. The path is Service Catalog > Operations Ticketing (IT Portal) > Production & Inventory Control > Inventory Adjustment

2. Select Request Adjustment
3. Fill out the ticket (Screenshots below)
   1. Title: Part Number
   2. Does This Stop Production?
      1. Select Yes if this stopping a job from being completed or an order from being shipped
      2. Select No if the above is not true
   3. Select Plant
   4. Select Department that is reporting the issue
   5. Select Warehouse
   6. Enter Bin Location that the part needs to be adjusted into or out of
   7. Select Reason Code (Choose the Reason Code that best explains why you need this adjustment completed. Choose ADJQTY, Quantity Adjust - Inv Reason Code if you are unable to utilize another Reason Code.)
   8. Enter Part Number
   9. Select if Adjusting In or Out of inventory
   10. Enter Quantity needing to be adjusted in or out of inventory
   11. Add Additional Contacts to be Notified (if applicable)
   12. Submit Request
4. You will be notified via email that your ticket has been submitted. If you have updates/questions about your ticket, then respond to the automatic email or comment on the ticket in TDX to keep communication in one place. Once your ticket has been reviewed and resolved by the Materials team, you will be notified.