Popular Services

Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.


Job Rework, Shop Jobs, Job Maintenance


Used internally within the Inventory Control team to request and research inventory adjustments.


Other Requests Not Found in the List.


Miscellaneous issues with Epicor


For Ticketing System Enhancements Only.  DO NOT USE for Production Issues Requests

Request Enhancements or Improvement to the Production Control Ticketing System


For Software that is either not listed or you would like added.


Request read only or full permissions to a file location


Request new standard user account


Cannot login to Windows


Lead Time, Scheduling, Order Status Update


Issues connecting to the network


Request to install, upgrade, or have issues related to Mitel Connect software


Request to install, upgrade, or report issues related to SolidWorks PDM software


Any services related to company provided iPads


Allow access to Outlook and Teams on mobile device


DMT

Mass change a large amount of data: Price or cost changes, sales order modifications for new product lines, etc


Request Account Access to Epicor


For when a user gets a new personal phone and need their Intune/MFA Reconnected to their new phone.
Note: This does require you already have mobile Intune access.


Request to install, upgrade, or have issues related to Outlook


Requests for new network cable to be ran, WiFi access, etc.


Report a discrepancy in a report, dashboard, etc.