Popular Services

Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.

Job Rework, Shop Jobs, Job Maintenance

For Software that is either not listed or you would like added.

For when a user gets a new personal phone and need their Intune/MFA Reconnected to their new phone.
Note: This does require you already have mobile Intune access.

Used internally within the Inventory Control team to request and research inventory adjustments.

Request new standard user account

Request an update to the Product Configurator.

Cannot login to Windows

Other Requests Not Found in the List.

Issues connecting to the network

Submit a request for Fixturing & Tooling support to design and build custom fixtures, jigs, and tooling that improve manufacturing efficiency, quality, safety, and repeatability.

User is no longer with Stellar Industries

Any services relating to desktop computer hardware

This is a ticket for an entire system being down at a large scale

Lead Time, Scheduling, Order Status Update

Any services relating to laptop computer hardware

Request to install, upgrade, or report issues related to SolidWorks PDM software

Submit a request for Manufacturing Automation Project Team support for complex initiatives such as process automation, equipment integration, robotics, and production line improvements requiring engineering, programming, and cross-functional coordination.

Submit a request for Facilities Project Management Office (FPMO) support for large, complex initiatives such as plant moves, facility changes, equipment installations, and cross-functional operational projects requiring planning, coordination, and prioritization.