Popular Services

Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.


Job Rework, Shop Jobs, Job Maintenance


Cannot login to Windows


Any services relating to laptop computer hardware


Request read only or full permissions to a file location


Used internally within the Inventory Control team to request and research inventory adjustments.


Request new standard user account


For Software that is either not listed or you would like added.


Lead Time, Scheduling, Order Status Update


Miscellaneous issues with Epicor


Request an update to the Product Configurator.


Request Account Access to Epicor


Issues with screens or general processes


Request to install, upgrade, or report issues related to SolidWorks PDM software


Allow access to Outlook and Teams on mobile device


Issues connecting to the network


Add a new report/workspace


For when a user gets a new personal phone and need their Intune/MFA Reconnected to their new phone.
Note: This does require you already have mobile Intune access.