Popular Services

Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.

Job Rework, Shop Jobs, Job Maintenance

Used internally within the Inventory Control team to request and research inventory adjustments.

Cannot access a specific area in Epicor

For Ticketing System Enhancements Only.  DO NOT USE for Production Issues Requests

Request Enhancements or Improvement to the Production Control Ticketing System

Miscellaneous issues with Epicor

Lead Time, Scheduling, Order Status Update

For Software that is either not listed or you would like added.

Request to install, upgrade, or report issues related to SolidWorks PDM software

Cannot login to Windows

Cannot login to Epicor

Transfer Orders

Issues with screens or general processes

Request read only or full permissions to a file location

Library of Training Videos to Help a Ticket Technician to Learn TDX.

Request Account Access to Epicor

Request new standard user account

Request an update to the Product Configurator.

Request access to FileMaker

This is a ticket for an entire system being down at a large scale

Allow access to Outlook and Teams on mobile device

Other Requests Not Found in the List.