Popular Services

Lead Time, Scheduling, Order Status Update

Job Rework, Shop Jobs, Job Maintenance

Request an update to the Product Configurator.

Forecast Adjustments, Planning Parameter Changes

Other Requests Not Found in the List.

Request Enhancements or Improvement to the Production Control Ticketing System

Request new standard user account

Request to install, upgrade, or have issues related to Outlook

Request access to Power BI

For when a user gets a new personal phone and need their Intune/MFA Reconnected to their new phone.
Note: This does require you already have mobile Intune access.

Request to have Jobboss Installed Locally on your computer as well have an account made to access it

Add a new report/workspace

For Software that is either not listed or you would like added.

General Screen Changes or enhancement requests

Request changes to a dashboard

Miscellaneous issues with Epicor

Any services relating to laptop computer hardware

Any services relating to desktop computer hardware