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This article provides an overview of how technicians can access and use the TeamDynamix (TDX) ticketing system. It includes links to training videos (Parts 1–3 for core functionality and Part 4 for dashboard setup), instructions for logging into TDX via the TDNext interface, and steps to navigate applications and search for tickets. It serves as a quick reference for new technicians to get started with managing tickets and customizing their workspace within TDX.