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Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.

Access to specific areas with in Epicor

Request to install, upgrade, or have issues related to Bysoft

Lead Time, Scheduling, Order Status Update

This is for our standard equipment package for remote users and includes Two Monitors, One Docking Station, Wired Keyboard and Mouse. Any additional requests please add to description.

Request to have name changed after marriage

Used internally within the Inventory Control team to request and research inventory adjustments.

Issues connecting to the network

Job Rework, Shop Jobs, Job Maintenance

Submit a request for Fixturing & Tooling support to design and build custom fixtures, jigs, and tooling that improve manufacturing efficiency, quality, safety, and repeatability.

Forecast Adjustments, Planning Parameter Changes

Request to install, upgrade, or have issues related to Sigmanest software

Manages the Employee Referral Bonus program, enabling employee-owners to submit candidate referrals for open positions. The service ensures eligibility validation, tracks referral submissions, and administers bonus payouts for successful hires who meet retention milestones (90 days and 6 months), in accordance with HR policies and program guidelines.

For Software that is either not listed or you would like added.

Cannot login to Windows

This is a ticket for an entire system being down at a large scale

Report issues with Paylocity timeclock.

Issues with screens or general processes

Request access to the Stellar VPN

Request access for a 3rd party vendor

Request to install, upgrade, or have issues related to OneDrive