My Recently Visited Services

Request to install, upgrade, or have issues related to Teams

For forwarding email and phone to another user and pause Know Before Training during the leave period.

Miscellaneous issues with Power BI

Issues with screens or general processes

Power BI is running slow or spinning

General Errors with Sugar CRM

Request to have Jobboss Installed Locally on your computer as well have an account made to access it

Request Account Access to Epicor

System is down, cannot login

Request to install, upgrade, or have issues related to eDrawings software

Request Access to Sugar\CRM

Any services relating to desktop computer hardware

Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.

Request an Excel document of specific data (open sales orders, etc)

Request to install, upgrade, or have issues related to Cisco Secure Endpoint antivirus software

Transfer Orders

This is for our standard equipment package for remote users and includes Two Monitors, One Docking Station, Wired Keyboard and Mouse. Any additional requests please add to description.

Library of Training Videos to Help a Ticket Technician to Learn TDX.

Request to install, upgrade, or have issues related to Adobe Reader

Approval Process for Standard Time Changes