My Recently Visited Services

Issues connecting to the network


Use this service to request that a network switch port be enabled or disabled. Requests may be submitted to activate a port for a new device, restore connectivity to an existing device, disable an unused port, or temporarily disable a port for security or operational reasons. The Network Infrastructure team will review the request, validate the business need, and implement the requested change in accordance with organizational security and network standards.


Request to install, upgrade, or have issues related to Excel


Job Rework, Shop Jobs, Job Maintenance


Any services related to Mitel phones


Library of Training Videos to Help a Ticket Technician to Learn TDX.


Submit a request for Manufacturing Automation Project Team support for complex initiatives such as process automation, equipment integration, robotics, and production line improvements requiring engineering, programming, and cross-functional coordination.


Request read only or full permissions to a file location


Any services relating to desktop computer hardware


Request to install, upgrade, or have issues related to Adobe Professional


Request to upgrade your iPhone device


Request access for a 3rd party vendor


For when a user gets a new personal phone and need their Intune/MFA Reconnected to their new phone.
Note: This does require you already have mobile Intune access.


General Screen Changes or enhancement requests


Request for a replacement battery for Radio


Forecast Adjustments, Planning Parameter Changes


Modify an existing SSRS report that prints to PDF


Request to install, upgrade, or have issues related to Visio


System is down, cannot login


For Software that is either not listed or you would like added.


Miscellaneous issues with Epicor


Request additional access, or have issues relating to SugarCRM software