My Recently Visited Services

System is down, cannot login

Request Account Access to Epicor

Cannot print a report

Any services related to Mitel phones

Allow access to Outlook and Teams on mobile device

This is a ticket for an entire system being down at a large scale

Request to install, upgrade, or have issues related to eDrawings software

For when a user gets a new personal phone and need their Intune/MFA Reconnected to their new phone.
Note: This does require you already have mobile Intune access.

Manages the Employee Referral Bonus program, enabling employee-owners to submit candidate referrals for open positions. The service ensures eligibility validation, tracks referral submissions, and administers bonus payouts for successful hires who meet retention milestones (90 days and 6 months), in accordance with HR policies and program guidelines.

Access to Visitor Management System (Mason City Only)

Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.

Submit a request to decommission or transition a Smartsheet solution

This is to request access to the StellAir-Guest WiFi network on your personal device.

Forecast Adjustments, Planning Parameter Changes

Request to install, upgrade, or have issues related to Teams

Request access for a 3rd party vendor

Use this to open a ticket for issues with Radios

Request changes to the legacy configurator

Requesting a new line and device

Submit a request for Manufacturing Automation Project Team support for complex initiatives such as process automation, equipment integration, robotics, and production line improvements requiring engineering, programming, and cross-functional coordination.

For Ticketing System Enhancements Only.  DO NOT USE for Production Issues Requests

Request Enhancements or Improvement to the Production Control Ticketing System