My Recently Visited Services

Submit a request for Manufacturing Automation Project Team support for complex initiatives such as process automation, equipment integration, robotics, and production line improvements requiring engineering, programming, and cross-functional coordination.


Request to install, upgrade, or have issues related to eDrawings software


Request to be added or removed to an email distribution list


Lead Time, Scheduling, Order Status Update


Request to install, upgrade, or have issues related to Outlook


Request to install, upgrade, or have issues related to Word


Request for a replacement battery for Radio


Library of Training Videos to Help a Ticket Technician to Learn TDX.


Request access for a 3rd party vendor


Report issues with Paylocity timeclock.


Cannot login to ECM or Docstar


Modify an existing report


Allow access to Outlook and Teams on mobile device


Provides the standard equipment package for hybrid and full-time remote employees, including two monitors, one docking station, one wired keyboard, and one wired mouse. Any additional equipment, accessories, or special requirements should be included in the request description for review and approval.


For when a user gets a new personal phone and need their Intune/MFA Reconnected to their new phone.
Note: This does require you already have mobile Intune access.


Issues connecting to the network


Requests for new network cable to be ran, WiFi access, etc.


Other Requests Not Found in the List.


Issues with screens or general processes


Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.


Receive an error when freighting a shipment


General Errors with Sugar CRM


Job Rework, Shop Jobs, Job Maintenance