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Cannot print a report

Employee has new job title

Request to install, upgrade, or have issues related to Adobe Professional

Log issues Production Issues. Design Engineering, Production Engineering and/or Quality will provide feedback and a resolution.

Modify an existing SSRS report that prints to PDF

Miscellaneous enhancement requests

General Screen Changes or enhancement requests

System is down, cannot login

Miscellaneous issues with Epicor

Cannot login to Epicor

Cannot login to ECM or Docstar

Submit all requests related to the TeamDynamix (TDX) Platform, including access requests, enhancements, issue reporting, and general inquiries. This service is the single point of entry for all TDX support, maintenance, and platform improvement requests.

Access to specific areas with in Epicor

Request to install, upgrade, or have issues related to FileMaker software

General Errors with Sugar CRM

Any services related to monitors

Cannot login to Windows

Any services related to Mitel phones

Request to install, upgrade, or have issues related to Bartender Designer

Any services relating to desktop computer hardware

Request to install, upgrade, or have issues related to SharePoint