System down or other issues preventing you from continuing your job

Services (10)

Access

Cannot access a specific area in Epicor

Application

Issues with screens or general processes

Epicor Login Issues

Cannot login to Epicor

General

Miscellaneous issues with Epicor

MRP

MRP did not run properly or at all

Printing

Cannot print a report

Quick Ship Errors

Receive an error when freighting a shipment

Reporting

Report a discrepancy in a report, dashboard, etc.

Slow Performance

Epicor is running slow or spinning

System Down

System is down, cannot login